Our Mission:

We enable our CLIENTS to communicate key messages and empower INDIVIDUALS to transform society through the innovative use of digital media, storytelling, graphic design and strategy. We amplify the impact of our WORK by inspiring others through our values-driven business practices.

We are COMMITTED to meeting the constant challenges our ever-changing industry requires - developing and growing alongside new technologies. We are committed to growth and financial security, providing customers with reliability and dependability, and above all quality work at affordable prices. A satisfied client = future business.

Our Vision:

We envision a world where transformative social messages rise to the top of the media marketplace. In this world, organizations and inspired individuals who seek to create lasting positive change and expose essential truths (Global Warming) will massively influence culture.

We believe this vision will lead, inevitably, to a more sustainable, just and tolerant society.

"A goal without a plan is just a wish."

- Antoine de Saint, Exupery

Our Core Principles:

• We do everything we can to ensure our products are cutting-edge, and constantly keep up with the changing graphic design and application development markets in multiple medias by doing research, learning new skills, and implementing new practices.

• We are able to offer lower prices because we have few overheads. There is no 'fancy' office to pay for because we all telecommute; we operate efficiently because our people are dedicated, intelligent and hard-working; we only purchase material items and software that directly relates to offering our customers the best products and services.

• We believe that customer satisfaction is the only path to success. When our customers are completely satisfied, the finished products reflects our best work. As our customers succeed, so will we, as each successful product is a direct reflection of our abilities.

Our Core Values:

JPG Design is guided by six core values. These values are built into our day-to-day processes and long term objectives. These values represent the cornerstones of our culture and people and shape how we do just about everything.

• Innovation: We implement creative and effective solutions for our customers. We actively contribute to the evolution of best practices. We continuously improve our solutions and customer results.

• Respect: We appreciate and respect each other, our customers and the end-users of our designs etc. We honour diversity in values and opinions.

• Education: Value is created when we communicate knowledge. Everyone at JPG Design grows by both teaching and learning. We are committed to the learning and growth of everyone on our team.

• Integrity: We are honest, trustworthy and reliable.

• Passion: We will always give our best effort. We only rest once we have completed the work we know we're capable of doing to the best of our ability.

• Community: We make a positive impact on our community, by being actively involved in charity projects.

Our Commitment to You:

Our team is well-trained and ready to help you, ensuring you’ll have our guaranteed support at all times.

• You will not be made promises we cannot keep.

• Your prices are agreed in advance, so you’ll never be surprised by changes.

• You can be sure we’ll do our utmost to get the delivery you want, when you want it.

• From the moment you place your order until delivery you can be sure we’ll do all the hard work – saving you time.

• We promise to act promptly and effectively on any issue, giving you peace of mind.

• We guarantee to delight you 100%. If you experience a problem with any of our products or services, rest assured we will attend to it with the utmost urgency.

• We’re aware of the environment, so you’ll be assured we’re committed to dealing positively with environmental issues.

Business Philosophy:

We will produce compelling, targeted, and results-oriented products for our customers based on their individual needs that will promote their company and differentiate them from their competitors.

We believe we can turn every customer into an advocate for our business. We offer only quality products and deliver what we promise within a customer's time frame and budget. Each project is a partnership with our customer, enabling us to produce services in a realistic time frame and budget, which will deliver exactly what each individual customer desires.

We strive to build relationships with our customers that outlast initial projects. We want to be our customer's source for graphic design for the duration of their company.

We operate with efficiency in mind. Our 'have no overhead' policy begins with having all of our staff telecommute. Our network of designers and developers are the top in their fields and each operates with the success of both the customer and our company as their goal by understanding and sharing our set of business ethics. We have no office to visit filled with impressive (and expensive) items; we are bare-boned, white-knuckled and dedicated.

Project Approach:

Every project is thought out start-to-finish and handled in a professional manner regardless of the budget.

Plan - We begin by understanding the customer's business and we agree on project objectives including scope, time frames and budget.

Design - We develop and facilitate the project resulting in a working prototype of the deliverable, ready for testing, proofing and revisions.

Implement - Whether it's working with your printer or implementing an application solution, we will both test the product and make sure you understand how to manage and maintain it with documentation supplied as needed.

Enhance - Depending on the project and individual customer needs, enhancements, revisions and continued maintenance of all services is offered.

- We have the expertise to meet the functional needs the client is after for their project.